TJ Maxx Job Application and Career Guide

There are currently 216,000 employees for the TJX Companies Inc. To search for TJ Maxx careers, the applicant needs go to this site. Once there, they need to select for what part of TJ Maxx they are interested in working. There is a separate job search site for those who want to work in corporate, for a specific brand, in the store, or in the distribution center for TJ Maxx. This article will go over the TJ Maxx job application process, some example TJ Maxx careers and their benefits and requirements, as well as possible TJ Maxx job interview questions, hours expected to work, and the general values that employees of TJ Maxx are expected to have.

There are multiple job opportunities for someone who is interested in working at TJ Maxx. Those who want to work in the corporate office work for TJX Companies Inc., rather than strictly for TJ Maxx. For all other positions, the applicant is able to search jobs at TJ Maxx locations and complete a TJ Maxx job application. TJ Maxx has specific information for recruiting people who were in the military. Within this page is additional information for helping military members complete a TJ Maxx job application.There are also three different opportunities for current or recent college graduates. These are the merchandising co-op program, the merchandising development program, and the merchandising internship program.

The various opportunities for employment of professionals without prior qualifications such as military or college students all have different pages within the TJ Maxx Companies Inc., job search page. However, when clicking on those various links they all go to the same job search page. The crucial difference is in the number of job openings listed at the bottom of the page. This differs based on what the initial category was.

The first thing that an applicant needs to do who is interested in completing a TJ Maxx job application is to go to the following site and read over the description of the company, how the organizational structure work, and any other relevant information that would be helpful to complete a successful job search. For example, the TJX Company Inc., that is the umbrella under which TJ Maxx falls was listed as a top diversity employer by Black EOE Journal, Hispanic Network Magazine, and Professional Woman’s Magazine.

On this page, it is possible to download a TJ Maxx job application, fill it out, and return it to a local store. This application is intended for a job opportunity working at a local TJ Maxx store. For all other job opportunities, the applicant needs to go to the landing page for job searching and select where they want to work. Once on the page to search for jobs it is possible to conduct a basic or advanced search.

On this search page for a TJ Maxx job application, the applicant needs to type in a keyword(s) to target the search. They can also choose which geographic area, work environment, brand, and work status they want to seek. The number of job openings in respective categories is listed under all of the search options. A critical decision to make when searching is if the applicant wants an exact keyword search, they should not use any of the advanced search options.

Once the applicant has conducted a search, they will be prompted to sign-in or sign-up to continue searching for job opportunities. Once the applicant is signed in, they can view a specific TJ Maxx job application search. Once they view the job description, they can decide if they want to apply for the position or not. From a specific job page, they can apply to the job, apply to the job using LinkedIn, save the job, or email the job.

The following section will detail five current job openings offered at TJ Maxx. These will vary from stores to corporate to distribution and more. The job duties, requirements, salary, benefits and hours will be covered.

Assistant store managers help to run the daily operations of a TJ Maxx store from hiring to customer service.Assistant Store Manager Job Duties

• Help the store manager with training, purchasing, customer service, and human resources.
• Analyze and develop plans to increase sales at the store.
• Maintain focus on customer service.
• Train all of the retail associates.

Assistant Store Manager Job Requirements

The assistant store manager needs to have at least two years experience providing leadership in retail, good interpersonal skills, ability to motivate a team of employees, and to have previous experience handling over $5 million in volume.

Assistant Store Manager Salary & Benefits

The pay offer for this specific job is not mentioned on the TJ Maxx page. However, the pay range for retail store managerial roles at TJ Maxx is $39,632 to $82,168 dollars. Other benefits include participation in medical, dental, and vision, 401(k) plan, life insurance, disability insurance, and paid time off. These benefits depend on employment status and length of employment.

Assistant Store Manager Work Schedule

The expected hours are not listed but this is a full-time job and hours worked will include the operating hours of the store and any additional time needed to manage opening or closing of the store, as well as tasks not directly related to consumer shopping.

Maintaining a profit is an essential part of running a profitable business. The loss prevention investigator is a crucial piece of preventing loss due to theft.Loss Prevention Investigator Job Duties

• Control the internal theft program for multiple stores.
• Use a variety of evidence such as reports and video cameras to build cases against potential instances of theft.
• Train employees in factors or characteristics of retail theft.
• Work with managers to stress the importance of preventing retail theft.

Loss Prevention Investigator Job Requirements

The requirements for this position are to have at least two years experience as a loss prevention investigator, to be familiar with progressive loss prevention and shrink reduction strategies, strategic partnering to prevent loss, and being able to instill a formal interrogation training technique.

Loss Prevention Investigator Salary & Benefits

The hourly rate for a loss prevention investigator at TJ Maxx is $13.00/hour. The annual wage is around $30,000 dollars. Select employees are eligible for health care benefits, disability, paid time off, a 401(k), and employee discounts on merchandise.

Loss Prevention Investigator Work Schedule

The hours for this position are not listed. Due to the salary being given in an hourly rate, it can be assumed that some of these positions are full-time while others are part-time. In the instance of suspected retail theft, the person in this position may be expected to work longer hours.

Often known as the face of a company, the merchandise associate works in all areas of a store and regularly interacts with customers.Merchandise Associate Job Duties

• Help in all areas of the store from working on merchandise displays to checking out customers.
• Maintain excellent customer service standards in all interactions with customers.
• Clean various areas of the store.

Merchandise Associate Job Requirements

The requirements for a merchandise associate are to be friendly, to enjoy interacting with customers, being able to work as part of a team and work flexible hours.

Merchandise Associate Salary & Benefits

The hourly rate for a merchandise associate is $8.73/hour. Because this is a part-time position, employee benefits such as healthcare are not typical. A 401(k) plan is offered to some part-time employees as well as tuition assistance. A 10% employee discount on merchandise is given.

Merchandise Associate Work Schedule

This is a part-time position but the right candidate will be able to work a varied schedule. This includes working nights or weekends.

Administrators complete the essential task that helps a business hum efficiently. From supporting managers to arranging travel, they help run many aspects of the company.District Administrator Job Duties

• Give administrative support to district managers.
• Keep records and run reports using statistical software.
• Work with new employees and offer them job letters and keep confidential records of their information.
• Schedule travel and answer calls.

District Administrator Job Requirements

District administrators need to have at least three years of working in an office environment, be able to multitask and have excellent interpersonal skills, and preferred experience in a retail or service industry.

District Administrator Salary & Benefits

In the job description, it asks for the candidate to send their salary requirements. The specific salary for a district administrator at TJ Maxx is not given, but the average for district administrators is $46,482.

District Administrator Work Schedule

The district administrator works in an office setting. Therefore, expected office hours of 8 or 9 AM to 5 PM.

Training and education associates in customer service is an essential component of this job.
Customer Experience Coordinator Job Duties

• Train and ensure that front-store employees are delivering excellent customer service.
• Develop and instill consisting customer service standards.
• Responsible for controlling customer service in the different check-out areas.

Customer Experience Coordinator Job Requirements

The customer experience coordinator needs to have excellent customer service skills, organizational skills, and leadership skills.

Customer Experience Coordinator Salary & Benefits

The average salary for a customer experience coordinator is $10.00/hour. This is a part-time position but merchandise discounts and tuition reimbursement can be expected.

Customer Experience Coordinator Work Schedule

This a part-time position and the expected hours include evening, weekend, and morning hours.

Going into an interview prepared is a key part of a successful interview strategy. Having knowledge of possible TJ Maxx job interview questions helps a candidate to be prepared. Example interview questions and answers can be seen below. 70% of job applicants who got an interview at TJ Maxx found the job interview to be positive.Q: Explain a time you had good or bad customer service? (cashier position)

A: I had excellent customer service when I was shopping at another retail store. A piece of clothing that I bought from the store ripped at the seam after only one time of wearing it. I considered this unacceptable and even though I no longer had the receipt I took the clothing back to the store. The associate realized it was a merchandise error and easily gave me a clothing exchange.

Q: How have you trained new associates in the past? (customer service coordinator position)
A: I start training associates by establishing a group meeting in which my expectations for employees are covered as well as the culture and climate of respect that is essential to a productive workplace. I create documents and records of past meetings to remember what training worked well, what training did not work well, and paperwork to train new associates.

Q: What would you do if you got a tip that money was missing out of the lockers and there is no camera in the locker area?
A: I would set-up an interrogation technique in which all employees would be questioned about the situation at a different time. I would do this while keeping in mind the possible liabilities that may come from questioning employees of potential theft. In addition, I would investigate installing a camera in this area that would ensure monitoring of employee valuables without invading their privacy. I would also make sure that there were signs in all of the locker room areas that TJ Maxx is not responsible for employee valuables.

TJ Maxx operates from 11 AM to 8 PM Sunday and from 9:30 AM to 9 PM Monday through Saturday. The busiest days are typically Friday, Saturday, and Sunday.

The corporate headquarters for TJ Maxx are located in Framingham, MA, and Marlborough MA. There are over 1,000 stores in the United States. The main website for the store allows for online shopping, for located a retail store, and for managing credit card payments. The corporate contact information can be found here and general contact information can be found here.