The first Chick-fil-A was started in the 1960s and they were originally found in malls. It is currently the largest fast-food chicken restaurant in the United States. There are Chick-fil-A’s in 43 states and the District of Columbia. Sales in 2015 were over $6 billion dollars. Chick-fil-A is privately owned and a very successful company.
To complete a Chick-fil-A job application go to the the main webpage for Chick-fil-A and select Company & Careers from the top navigation menu. From here, click on the type of career you are interested in and proceed through the application process. There are job opportunities for corporate, entry-level, franchising, and internships.
Learn all about Chick-fil-A careers, about some jobs that are currently open, the interviewing process, possible interview questions, the hours, and contact information for the company.
Chick-fil-A Employment Opportunities – Overview
Working at Chick-fil-A guarantees that you will be working in an innovative environment that values the customer and their employees. Employment at Chick-fil-A is decided independently of corporate for the independent franchisees. Those who are interested in corporate or internship positions will go through a different Chick-fil-A job application process. Applicants who are interested in franchising should be prepared to fully commit to the Chick-fil-A way.
The internship program is located at the corporate offices in Atlanta, GA. There are internship opportunities in a variety of fields from accounting, to information technology, to corporate communications, to food safety and innovation. Internships are paid, a housing stipend is provided, and free lunch is given every day.
Chick-fil-A Job Application Process
The Chick-fil-A job application process will differ depending on the type of job that the applicant wants. If someone wants to work in a restaurant then they need to find the location of the restaurant they want to work in and contact the operator of that particular restaurant.
For example, if one wanted to work at the Chick-fil-A in State College, Pennsylvania they would go to the website and click on the “about” tab and then select current employment opportunities. This takes them to a page where a Chick-fil-A job application can be downloaded in either English or Spanish. This application must be returned to the restaurant in person.
For corporate Chick-fil-A careers, there are four different levels of employment. These levels are experienced professionals, part-time opportunities, entry level opportunities, and internships. All applicants interested in working in the corporate settings are required to submit a profile and resume in the Chick-fil-A career portal. Someone from Chick-fil-A reviews this information and if they are interested in further conversations about employing the applicant, they will be sent an online application from Chick-fil-A. If a match is identified, then a member of the Talent Acquisition team will contact that applicant and schedule a further Chick-fil-A job interview.
When searching in the Career Portal, the prospective applicant can search for all open positions, or they can run a refined search that allows for narrowing of the results based on keyword, job function, position, and location. There are over 600 corporate employees and Chick-fil-A has an annual retention rate of 95% for these employees.
The final type of job opportunity is to complete a Chick-fil-A job application for franchising a restaurant. Applicants who are interested in running their own restaurant must commit to a $10,000 dollar investment. Those selected to run a Chick-fil-A restaurant complete extensive training and show full commitment to the Chick-fil-A brand. Successful applicants for franchising are called operators.
Chick-fil-A Job Openings
The following are examples of five current job openings at Chick-fil-A. Due to the independent nature of Chick-fil-A franchises, all of these job openings come from the corporate setting.
Franchisee Accountant Job Description
The franchisee accountant serves on a team that supports Chick-fil-A franchisees with their finances and accounting services.
Franchisee Accountant Job Duties
- Analyze results of franchise businesses and create analytical summaries.
- Develop accounting solutions for franchisees.
- Work with multiple general ledger accounts.
- Answer franchisee questions and keep current on their financial picture to give accurate recommendations.
Franchisee Accountant Job Requirements
This is considered an entry-level position. The position requires a bachelor’s degree in Accounting, a GPA of 3.2 or higher, knowledge of Microsoft Office, and interpersonal/communication skills.
Franchisee Accountant Salary & Benefits
The starting salary for this position is not known. The general starting salary for an entry level accountant is $48,167 dollars. Full-time corporate employees receive a full range of healthcare benefits, disability insurance, life insurance, 401(k) plans, pension, tuition reimbursement, paid leave, fitness center, free food in the cafeteria, and worker-specific childcare.
Franchisee Accountant Work Schedule
There is no travel involved with this position. Typical to other accountant positions, normal office hours are worked most of the year with the expectation that around tax season, the hours may be longer than expected.
Analytics and Data Science Job Description
Being innovative in solving business problems through the use of data is a succinct way of describing what an analytics and data science professional does at Chick-fil-A.
Analytics and Data Science Job Duties
- Conduct quantitative data analysis to answer pressing business questions.
- Analyze why bottlenecks/constraints occur and how to fix this.
- Complete data mining to understand current problems and how to achieve greater results.
- Present findings of data analysis to fellow business professionals.
Analytics and Data Science Job Requirements
The right candidate needs to have an excellent GPA of 3.2, a master’s degree in a quantitative related discipline like statistics or engineering, 5 years of experience, knowledge of statistical software like R or SAS, experience with data visualization tools such as Alteryx, and the ability to think outside the box.
Analytics and Data Science Salary and Benefits
Data scientists at Chick-fil-A can expect to earn around $100,000 dollars annually. They receive similar benefits to the franchisee accountant such as healthcare and on-site childcare. They also receive the benefit of working on an innovative team and deeply developing their analytical skills.
Analytics and Data Science Work Schedule
This job is expected to work for normal office hours from 8-5 or 9-5 Monday thru Friday. When a big project is due, the hours may be extended.
Knowledge Consultant Job Description
As part of the IT department, this position promotes knowledge centered services and contribute to the knowledge base.
Knowledge Consultant Job Duties
- Be a change leader for the Knowledge Centered Services methodology that Chick-fil-A uses.
- Promote the use of collaborative tools to share ideas.
- Contribute to, organize, and manage the knowledge base.
- Develop content standards for the knowledge base and articles written.
- Complete benchmarking data around the Knowledge Centered Services program.
Knowledge Consultant Job Requirements
Knowledge consultants need to have their bachelor’s degree, experience in technical writing, 5-7 years of management experience and 3-5 years of project management experience, awareness of the Knowledge-Centered Support principles.
Knowledge Consultant Salary and Benefits
While a specific salary is not given for a knowledge consultant, the typical consultant at Chick-fil-A can expect $78,955 dollars and a cash bonus of $1,000 dollars. As a full-time position in the corporate settings, this position earns the same benefits as the franchise accountant and data scientist.
Knowledge Consultant Work Schedule
Knowledge consultants are expected to work from 9 AM to 5 PM Monday thru Friday. In addition, as this position is with the IT department they may have to work unexpected hours if there is a technical issue within the company.
Food Services Associate Job Description
A food services associate who works in the corporate center for Chick-fil-A is similar to what a food service associate would be expected to do in a Chick-fil-A store. They have to prepare food and set-up eating areas for the employees and visitors of Chick-fil-A.
Food Services Associate Job Duties
- Use the Food Safety Standards to maintain all areas.
- Set-up the breakfast areas.
- Keep track of the menu items that need to be re-ordered to maintain stock of items.
- Help with the break room when needed.
Food Services Associate Requirements
This professional needs to have their associate’s degree, be able to walk and lift 40 pounds regularly, communicate effectively, keep personal hygiene as a high priority, work independently, and know how to use Microsoft Word and Microsoft Excel. It is preferred to have Serve Safe certification.
Food Services Associate Salary and Benefits
The average salary for a food services associate in a store is $8.00/hour. It is not expressed if food service associates who work in the corporate area earn a different wage than this. Because this is a full-time position, full benefits are expected just like the other positions described.
Food Services Associate Work Schedule
The work schedule for these professionals revolves around dining events. A normal 40 hour work week can be assumed for full-time professionals. They will be expected to work before meal times to prep food and possibly work unusual hours for special corporate events.
Systems Engineer Job Description
The systems engineer works as part of the IT team to develop solutions and maintain the technology platforms used by Chick-fil-A. At the end of the first year, this professional will have their own IT toolkit.
Systems Engineer Job Duties
- Develop, with the help of the IT team, best practices for client management.
- Work on the configuration changes for restaurant computers and keep them secure.
- Identify potential areas for improvement in IT related tasks or systems.
- Keep a record of all configurations and software for restaurant computers.
Systems Engineer Job Requirements
This position requires a bachelor’s degree in a technical field such as computer science, one year of prior IT experience, an interest in developing automation scripts, and technical expertise in Microsoft Windows 7. It is preferred that this professional has knowledge of Microsoft System Center Configuration Manager or IT Infrastructure Library Foundation Certification.
Systems Engineer Salary and Benefits
The systems engineer salary for Chick-fil-A is not explicitly stated. This is an entry-level position and the entry-level systems engineer salary for all fields ranges from $58,633 to $74,728 dollars. This is a full-time position at Chick-fil-A corporate center so the benefits are the same as all of the other positions described here. A couple of unique benefits are on-site childcare and on-site fitness consultants.
Business Systems Analyst Schedule
The average schedule for a systems engineer will be the typical work week of 8-9 AM to 5 PM.
Chick-fil-A Application & Interview Tips
The vast majority of Chick fil a job interview reports of interviewing with Chick-fil-A come from those who are working in individual stores. Regardless, Chick-fil-A is very persistent in their company culture, values, and training franchisees in the values of the business. Therefore, the focus on taking the time to be thorough in job interviews and providing supports for training new hires are consistent throughout the company. 75% of interviews have been reported as a positive experience. A few possible questions and answers asked in Chick fil a job application interviews will be addressed in this section.
Q: How did you select your college? (position of IT Business Analyst)
A: I was lucky to be a talented athlete in high school so I had a few colleges who offered me scholarships for that. I made official visits to each of these colleges, investigated if they had academic programs that interested me, asked questions about how helpful the career services unit was, and analyzed if I thought the culture of the school would fit with my personal and academic goals. I thought strategically about which group of people I should ask which questions because the answers would be different depending on the audience. For example, I asked students about career services but an advisor about academic programs.
Q: What do you like to do when you are not working? (position of Cashier)
A: I am an extroverted person by nature. So in my off-time, I still like to be around people and helping people. I volunteer with meals-on-wheels to deliver meals to senior citizens and people with disabilities. I also enjoy being in nature and regularly go for hikes, go running, and kayaking. I am currently in school, so some of my time is dedicated to making sure I stay current with my work and maintain my GPA.
Q: Have you ever had a bad experience at Chick-fil-A? (position of team member)
A: No I have never had a bad experience at Chick-fil-A and that is one of the reasons I want to work here. I really enjoy my meals every time I come here, I appreciate how friendly the employees are, and the restaurant is always clean. In addition, Chick-fil-A has the best unsweetened iced tea and chocolate chip cookies around so that adds to the excellent experience. If I was in charge of where my family ate, I would regularly choose Chick-fil-A.
For more Q&As, check out Chick-fil-A’s guide for applicants.
Chick-fil-A Opening Hours
The hours for Chick-fil-A vary based on the store. All Chick-fil-A’s are closed on Sundays. The hours will partly be determined by the retail environment that surrounds them. For example, Chick-fil-A’s at colleges or in malls will have different hours than standalone Chick-fil-A’s. The typical hours for an independent Chick-fil-A is Monday thru Saturday from 6:30 AM to 10 PM.
Chick-fil-A Contact Information
To review the contact information for Chick-fil-A employment refer to their Contact Support page. This gives the information for corporate employment, franchising of restaurants, or entry-level positions. This also will give background on the history and culture of the company. The headquarters for Chick-fil-A are in Atlanta, GA and the number is (404)765-8038.