Old Navy Employment - Old Navy Careers
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Old Navy, named after a bar in Paris, is the less expensive version of Gap. It is the fastest growing of all Gap brands, and is constantly opening new stores and employing new people. There are over 7,000 Old Navy employees, most of them in the United States, where the brand has most of its stores.

Therefore, if you want to be one of those employees, check out this career guide. It contains all the information you need, such as how to go through the application process, examples of job openings, and tips & tricks on how to ace your interview.

For more inspiration, here is our career guide for Forever 21.

Old Navy Store - Old Navy Application
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Old Navy Employment Opportunities

If you’re looking for a career with Old Navy, you can choose between the following sections.

  • Corporate
  • Store Jobs
  • Production

Old Navy Application Process

Old Navy application process allows candidates to either apply online or to go directly to the store and fill the job and employment form on the spot. The latter version is only possible for those who want an Old Navy career in retail. Those who want to pursue different Old Navy careers, such as corporate or production, are advised to apply online. Recruiters prefer to post job openings and begin the hiring process online. To view all the Old Navy available positions, a candidate can either go to the company’s official site, oldnavy.gap.com or directly on the official recruitment page.

Old Navy Application - Old Navy Careers Page screenshot
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Old Navy Careers Page screenshot 1

Once here, candidates can browse all the available Old Navy jobs. To the right of the page, the job search section also states that candidates can use their mobile devices to search and apply. The first step is to select the country, the type of job, and the Gap brand they are interested in, in this case, Old Navy.

After selecting the desired Old Navy job, the candidate can begin the Old Navy application process by clicking on the “Apply for Job” button. Immediately after, the email address and name are required to login and proceed with the rest of the steps.

Old Navy Application - Old Navy Careers Page screenshot
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Old Navy Careers Page screenshot 2


Old Navy Application - Old Navy Careers Page screenshot
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Old Navy Careers Page screenshot 3

After choosing a username and password, the Privacy Agreement needs to be accepted. It is the same with the Background Check Consent. Not agreeing with it might cause the Old Navy job application to be automatically excluded from consideration.

After this step, candidates are required to choose one of the following options: upload their LinkedIn profile, upload their resume, or manually fill the required information. It is easier to upload the resume, because the system will automatically fill the necessary information, and the Old Navy application process will be shorter.

Old Navy Application - Old Navy Careers Page screenshot
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Old Navy Careers Page screenshot 4

During this step, the candidate is required to state whether he or she has previously worked for Old Navy or Gap Inc., the Social Security Number, and, for those Old Navy jobs which require working in shifts, the daily availability.

The next step is to voluntarily disclose information about gender and race. Of course, not providing this information will not affect the job application or the hiring process. The next step in the Old Navy application process is to provide information about any previous work experience and education. If the candidate has already uploaded the resume, he or she will only need to verify the information already filled by the system.

Next, candidates are required to answer a few questions, like:

  • Are you legally authorized to work in the United States?
  • Have you ever been dismissed or forced to resign from any employment, except as part of a workforce reduction?
  • What is your age range?
  • Will you now or in the future require sponsorship for employment visa status?

After answering these questions, candidates are required to fill a tax questionnaire which will not be used to determine employment eligibility. Next, the candidates are required to answer some more questions about their overall work experience, such as:

  • How many years of experience do you have working in retail?
  • Have you ever worked at any Gap Inc. stores?
  • Are you willing to work a flexible schedule including evenings, weekends, holidays, and overtime as requested?
  • If hired, would you be able to start immediately?
  • If not, when are you available to start?
  • How many hours per week do you wish to work?

After giving the required answers, the Old Navy application process allows candidates to attach any relevant documents to the job submission, such as certificates or portfolios. After this step, candidates are required to complete an online assessment

During this assessment, candidates are required to choose from a set of predefined answers. An example of an assessment question is “Today is a slow day, and not many customers are coming into the store. How would you handle this situation?” It has 5 possible answers and the candidate must choose which of these he or she would do, and also the best and worse course of action between the five. After completing the assessment, the Old Navy application process is complete.

Old Navy Job Openings

Old Navy Careers Average Salaries
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Average Old Navy Employee Salaries according to Glassdoor

1. Old Navy Sales Associate Job Description

Sales Associate Job Duties

Old Navy Sales Associates work in the store and interact constantly with customers. They offer assistance to all customers and do their best to meet all the customers’ needs. They are responsible for keeping all the products properly folded, sized, and ensure that all products are in stock. They also return all the go-backs from the fitting rooms to the sales floor.

Sales Associate Job Requirements

They must have good communication and people skills and maintain a professional attitude throughout the day. No previous experience or education is required.Sales Associate Salary & Benefits

The minimum hourly pay for an Old Navy Sales associate begins at $7 and can go as high as $15, depending on location, shift, and work experience.

Sales Associate Work Schedule

The working schedule is the typical one, with some overtime required during the holiday season and sales.

Old Navy Careers Average salaries
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Average Old Navy employee salaries, according to Glassdoor

2. Old Navy Assistant Store Manager Job Description

Assistant Store Manager Job Duties

Assistant Store Managers are responsible for all the selection, training, coaching, motivating and recognizing of the store’s employees, and is also responsible for the annual performance reviews. They also make sure that all service, merchandising, and operational standards are met and comply with the company’s practices and procedures and are responsible for a safe store environment in which any loss is actively prevented by the entire team.

Assistant Store Manager Job Requirements

To be able to apply as an Assistant Store Manager, you will need to have at least a high school diploma. A few years of experience in the retail section are welcomed as well. Apart from that, although it is not mandatory, people who have a college degree in management or marketing will always be considered first for the position.

Assistant Store Manager Salary & Benefits

The yearly salary of an Old Navy Assistant Store Manager begins at $39,000 and can go as high as $60,000. It can vary due to location and work experience.

Assistant Store Manager Work Schedule

The working schedule is the typical one, with some overtime required during the holiday season and sales.

Old Navy Application & Interview Tips

  • Follow all the steps and give all the information you are required in the Old Navy employment form.
  • Check all the information written before moving to the next step, including your phone number and email address.
  • Answer all the questions honestly.
  • Save the steps you have already completed to continue with them later if you cannot fully complete the entire process.
  • Upload all the documents you think will help you secure the job.
  • Opt for business casual attire, both for men and women.
  • Smile and be friendly. In the world of retailers, attitude is the most important.
  • Appear calm and try to stand still. Constant fidgeting can be disturbing and make the hiring manager lose patience.
  • Speak naturally and with a calm voice.
  • Make eye contact. This is actually very important because it shows self-confidence and respect for the other person.
  • Don’t interrupt.
  • Unless you have been asked a Yes or No question, give more elaborate answers while still being on topic.

Old Navy Employee Benefits

Old Navy Careers benefits
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The most talked about benefit of working at Old Navy are the store discounts for all Old Navy employees. The company offers significant discounts that can vary from 20% to 50% for Old Navy products and for sister brands, for a limited amount of monthly purchased products. Another important benefit for Old Navy employees is the flexible schedule, which can be made to fit all situations, from high-school teenagers to college students, to full-time employees.

The company also offers paid time off for all its employees, although the exact amount varies according to position. Those in managerial positions and those having Old Navy corporate careers have other benefits such as medical and life insurance, retirement plans, and employee stock purchase plans.

Frequently Asked Old Navy Interview Questions

  • Why do you want to work at Old Navy?
  • Do you have any kind of prior experience in the field?
  • How will you interact with difficult customers?
  • What do you know about the company’s products?
  • How would you sell a specific product to a customer?
  • What do you think your job duties will be?
Employment at Old Navy - Old Navy Application
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This infographic summarizes the main points of our Old Navy Application including the hiring process, benefits, average salaries and available positions.

Old Navy Opening Hours

There are different schedules when it comes to Old Navy. Some stores begin their program earlier than others, while other stores stay open later than others. Typically, an Old Navy store opens at 10 in the morning and closes at 9 in the evening during the workweek, and at 6 in the afternoon during weekends.

Old Navy Contact Information

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