Kohl’s presents an attractive employment opportunity for individuals seeking a professional career in retail management as well as job seekers who are just looking for part-time employment. The goal of our article is to serve as your comprehensive guide to help you prepare for your upcoming Kohl’s interview. In our guide, we will include some common question and answer samples as well as some basic Kohl’s interview tips.

About Kohl’s

Kohl’s opened its first store in 1962 in Milwaukee, Wisconsin. Since their inception, the company has grown to over 1,000 locations nationwide. The employment opportunities at Kohl’s range significantly from store to store with both full-time and part-time employment options.

The company offers a wide range of benefits to their employees ranging from paid time off to special discounts on in-store purchases of apparel and other merchandise. As for potential work schedules, Kohl’s follows the standard that most other retail chains take with a strong preference given to candidates with open weekend and evening availability.

Kohl’s Job Interview Tips

Rather than relying on personality tests, Kohl’s typically chooses to rely on their hiring managers to make decisions regarding your suitability for a given position. Most Kohl’s interviews will typically last from 20 to 30 minutes for each candidate. Be prepared to dress the part since Kohl’s tends to prefer candidates who adhere to professional dress code standards.

You can also review our Kohl’s job application guide for more information on the first part of the Kohl’s hiring process.

Review Common Kohl’s Interview Questions and Prepare Answers

  • One of the most basic things your interviewer will want to know is why you applied for the position. Make sure that you have an answer prepared that showcases your interest in the job.
  • Interviewers tend to look favorably on candidates with prior retail experience. Try to relate your previous job duties to the given position you are applying for.
  • If this will be your first job, don’t be afraid to focus on your community service involvement to demonstrate your work ethics.
  • Practice makes perfect. Try to enlist the help of friends and family members to set up mock interviews to prepare for your appointment.

Arrive on Time

  • Kohl’s typically has a set area where you have to meet the interviewer in the store. Consider going a day in advance to familiarize yourself with the store’s layout.
  • Don’t forget to plan your route accordingly. A great idea is to drive to the store around the time of your interview to see how traffic normally is in the area.
  • Preparing the perfect outfit takes time. Try to make sure your interview attire is prepared a day or two in advance.

Kohl’s Interview Questions & Answers

The types of questions that your interviewer will ask you will vary slightly based on the position you are applying for. In the next few sections, we’re going to include sample Kohl’s interview questions and answers for the three most popular positions at Kohl’s.

Kohl’s Retail Sales Associate Interview Questions & Answers

Q1: What do you find most attractive about the sales associate position and why?

A: The ability to connect with others on a daily basis is the thing I like most about this position. I’m a naturally sociable person and prefer to work in environments with lots of daily face to face interaction.

Q2: How comfortable are you making style recommendations to complete strangers?

A: For me, it’s one of the best parts about the job. I love meeting new people and learning about the types of events that they are shopping for.

Q3: Why did you choose to leave your previous position?

A: Ultimately, I am looking for a company that has more opportunity for long-term growth and advancement. I like that Kohl’s has both full-time and part-time openings and promotes from within whenever possible.

Kohl’s Stockroom Operations Associate Interview Questions & Answers

Q1: How comfortable are you prioritizing your workload independently?

A: I am very comfortable adjusting my priorities to ensure all my tasks are completed as efficiently as possible. For me, it’s one of the more attractive things about this position.

Q2: If you were given too much work to complete before the end of your shift, how would you resolve this?

A: I would start by determining which priorities are most important and working to get those done first. Next, I would reach out to my manager to see if there were any recommendations that they have to finish the remaining work.

Q3: Are you comfortable working a wide range of hours including early mornings?

A: My schedule is quite flexible. As for early morning hours, I am a natural morning person and love those types of shifts.

Kohl’s Department Manager Interview Questions & Answers

Q1: What are your thoughts on how to establish a positive work environment?

A: I feel that one of the most important things to start with is leading by example. You should never take out your frustrations on your employees and you should always make yourself available to hear your team members out.

Q2: Do you have any experience completing performance reviews for subordinate employees?

A: I have over three years of retail management experience where I had to complete annual reviews for a team of 12 to 15 employees. I learned the importance of offering constructive criticism and keeping the overall message positive during those times.

Q3: How would you grow your designated department’s business?

A: I would start by making sure that all of my associates were practicing good customer service skills. Next, I would make sure that they understand the fundamentals of upselling products and promotions.


If you have received an invitation to set up an interview appointment at Kohl’s, you can rest assured that you have already won half of the battle. Just remember to conduct a bit of research before your interview and to take adequate time to prepare yourself. By using our tips and sample interview questions, you are well on your way to successfully landing your job at Kohls. If you have any Kohl’s interview advice you would like to share, feel free to post it in the comments section.

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